Access for Persons with Disabilities
Train rides on THE POLAR EXPRESS™ Train Ride – Sacramento are not fully accessible to persons with disabilities, due to historic, limited doorway widths and steep stepwells. However, our train crews are always pleased to lend assistance when boarding and alighting from the train (provided wheelchairs or other oversize assistive devices are not required during the trip). Please notify the train crew prior to boarding, so we may best meet your needs.
The California State Railroad Museum and related event activities are fully accessible to persons with disabilities, except as noted above. If you require special accommodation, please notify us in advance of your visit by emailing firstname.lastname@example.org or by calling THE POLAR EXPRESS™ Train Ride – Sacramento Hotline (916)445-8270.